FAQ

Do you offer cancellations or refunds?

You may request a cancellation within 24 hours of purchase. Otherwise, you will receive partial refund as we have already started the shipping process. Please understand that once an item ships, the order cannot be cancelled. Please be sure to thoroughly read our descriptions and processing times.

Where do we ship from?

California, USA

How long is the processing time?

Orders will be processed and shipped out within 3 business days. Please note that processing time does not include delivery time.

What is your shipping policy?

Domestic orders with standard shipping option will be shipped via USPS First Class Mail.

How long does it take for an order to arrive?

You'll receive an email confirmation once your order has shipped. Once shipped, your order will arrive within 10 to 12 business days for United States and Canada. Other countries can take up to 28 business days, depending on how fast customs clearances takes place. Feel free to email us to check on your order status. We're happy to help.